Community Living Manager

A Community Living Manager is a multifaceted leadership role primarily found in senior living communities, residential care facilities, or modern co-living spaces. The position bridges the gap between operational management and the personal wellbeing of residents, ensuring a high quality of life within a safe and socially active environment.

Job Summary

We are seeking a dedicated Community Living Manager to oversee the daily operations and resident experience of our community. You will be responsible for fostering a vibrant, inclusive environment while ensuring that all facility standards, safety protocols, and administrative requirements are met. The ideal candidate is a proactive leader who can manage both the “heart” of the community (resident relations and social programs) and the “business” (budgets, maintenance, and staff).

Core Responsibilities

• Resident Experience & Relations: Act as the primary point of contact for residents and families, addressing concerns promptly and ensuring a high level of satisfaction.
• Operational Oversight: Manage the daily functioning of the property, including maintenance schedules, housekeeping, and vendor relationships.
• Social & Wellness Programming: Design and implement engaging community initiatives, social events, and wellness programs tailored to resident needs.
• Staff Leadership: Recruit, train, and supervise on-site staff (e.g., care workers, maintenance, or front desk) to ensure consistent service delivery.
• Financial & Administrative Management: Oversee the community budget, process invoices, manage occupancy/renewals, and maintain accurate resident records.
• Compliance & Safety: Ensure the facility adheres to all local health, safety, and licensing regulations, including fire safety and emergency protocols.

Required Skills & Qualifications

• Education: A Bachelor’s degree in Hospitality, Business Administration, Healthcare Management, or a related field is typically required.
• Experience: 3–5+ years of experience in property management, senior living, or hospitality is standard for mid-to-senior levels.
• Leadership: Proven ability to lead a team and manage cross-functional projects.
• Communication: Exceptional verbal and written communication skills for interacting with diverse stakeholders, including families and corporate leadership.
• Technical Proficiency: Skilled in using property management software (e.g., Yardi, Onesite) and Microsoft Office Suite.
• Soft Skills: High levels of empathy, conflict resolution abilities, and a “people-first” mindset.